N
NORDVEST
← Home
SERVICE

Field service management for the compressors you service.

Plan the PM off the hours on the machine, send the truck out loaded, and have the paperwork done before the tech is back on the road.

Start a demo → Read the service guides →
// PARTS AND HOURS

Plan service from the hours on the machine.

You stop postponing work you have already sold.

→Run hours and load hours, recorded per machine.
→Intervals by hours or months, with overrides for the odd machine.
→Forecast across every customer, checked against what's on the shelf.
Explore parts forecasting →
Parts forecast showing demand, available stock, and the machines that need each part
// DISPATCH

Put the job on the crew's schedule.

Used to be the tech found out about a missing filter in the customer's parking lot.

→One drag puts a service request on a tech and a date.
→Two techs on the jobs that need two.
→Shortages flagged at the assigned branch before the truck loads.
→Print the day, work and parts picklist for the crew.
Explore service scheduling →
Dispatch board showing scheduled service requests across technicians
// SERVICE HISTORY

Nobody could take a vacation, because if they did we had no service history.

That was us. Any tech can take any call now, because the notes, the parts changed and the hour readings sit on the compressor instead of in one man's head.

Oil sample results sit on the asset too. Run hours live on the unit, so the WearCheck form is a lookup instead of an excavation.

Explore service history →
Compressor hour readings and components approaching their service intervals
// WARRANTIES AND PARTS OWED

A submitted claim still needs an answer.

Most systems store an expiry date and call that warranty support. This tracks the submittal itself. We call those commitments We Owes.

→An owner, so it is somebody's job and not everybody's.
→What's left to do, as tasks you can tick off.
→A date to chase it again, so a deferred claim comes back.
→Tied to the machine and the visits it came from.
Explore warranty tracking →
Open We Owes with owners, dates, and work remaining
// QUICKBOOKS

Your accountant keeps working in QuickBooks.

We don't do accounting. We do field service. Connect your customers, parts and service-report invoices to QuickBooks Online or Desktop and leave the books alone.

See the QuickBooks connection →
// SALES CRM

Keep the next equipment conversation with the service record.

Track a customer's planned expansion or replacement compressor, with a person responsible for the next call.

Explore Sales CRM →

See it with a compressor shop's records.

The demo contains machines, parts, service history, and customer opportunities.

Start a demo →

Talk to us: peter@nordvestops.com