Welcome to NORDVEST

NORDVEST is the operating system for the 4th utility: purpose-built software for compressed air service companies. Think of it as the co-pilot your service team deserves — minus the coffee addiction.

Why NORDVEST?

Most field service software treats a compressor like a washing machine. NORDVEST treats it like the heartbeat of a factory — because that's exactly what it is.

Asset-centric — Every service, every component change, every hour reading lives with the asset it belongs to. No more digging through project folders wondering which compressor got the new separator last March.
Industry-specific — Built for compressors, dryers, filters, vessels, vacuum pumps, blowers, and the rest of the compressed air family. We speak your language because we've been in your shoes (steel-toed, of course).
Based on experience — NORDVEST isn't a tech startup looking for an exit. It's built by people in the compressed air industry with nearly 150 years of combined service experience. We've been in the machine rooms, heard the weird noises, and smelled the overheated oil.

Learn more about our story →

Core Concepts

NORDVEST organizes your work around a simple hierarchy:

Your Company
└── Customers
    └── Assets (compressors, dryers, filters, tanks)
        └── Components (oil filters, belts, separators)

Assets can also be organized into Asset Groups — like putting an air dryer with the compressor it supports, or grouping everything in "Building B" together. However you think about the equipment, NORDVEST can match.

Two Types of Service

Scheduled Maintenance — Service Agreements define recurring PM visits based on time intervals, hour readings, or both. Set it, and NORDVEST keeps track of when you need to show up.
Service Calls — Service Requests capture customer calls and one-off work. The phone rings, you log it, and a Service is ready to go.

Both flow into Services, where you record the actual work performed — components changed, hour readings taken, notes for next time.

We Owes

Sometimes you leave a job knowing you owe the customer something — a part on backorder, a follow-up visit, a quote for new equipment. We Owes gives your team a shared list so nothing falls through the cracks. It's the "I'll get back to you on that" tracker you've always needed.

We Owes come in three types:

Obligations — Things you've promised and need to deliver
Opportunities — Potential sales or equipment upgrades you're tracking
Warranties — Warranty claims and their status

Each We Owe gets a reference number (like WE-1001) and can have sub-tasks, assigned owners, linked services, and watchers who get notified when things change.

Scratch Pad

The Scratch Pad is your team's shared notepad — a place to jot down quick notes organized by date. Think of it as the whiteboard in the office, but digital. Pin important notes so they stay visible, and see at a glance when someone on your team has added something new.

Notifications

NORDVEST keeps you in the loop without drowning you in noise. Watch any Service Request, We Owe, or Service to get notified when its status changes. You'll also get notifications when you're assigned a sub-task or when one of your sub-tasks is completed. The notification bell in the sidebar shows your unread count.

Quick Links

Getting Started — Set up your account and hit the ground running
Customers — Managing customer records and locations
Assets — Tracking compressors, dryers, and all the equipment that keeps factories humming
Components — Managing parts, consumables, and the parts catalog
Service Agreements — Setting up PM contracts and service windows
Service Requests — Handling those "it's making a funny noise" calls
Services — Recording work, hour readings, and component changes
Submitting From the Field — Mobile work logging for technicians
Permissions — Who can do what (and why)
Settings — Making NORDVEST feel like home