Welcome to Nordvest Ops

Nordvest Ops is the operating system for the 4th utility—purpose-built software for compressed air service companies.

Why Nordvest Ops?

Most field service software treats a compressor like a washing machine. Nordvest Ops treats it like the heartbeat of a factory.

• Asset-centric — Support your customers better with relevant history of services and components over time, not just a project
• Industry-specific — Built for compressors, dryers, filters, vessels, vacuum pumps, blowers, and more
• Based on experience — Nordvest isn't some tech company - it's built by people in the Air Compressor industry with over 40+ years of experience

Core Concepts

Nordvest organizes your work around a simple hierarchy:

Your Company
└── Customers
    └── Assets (compressors, dryers, filters, tanks)
        └── Components (oil filters, belts, separators)

You can also group assets if you need - like putting an air dryer with the compressor it supports.

Two Types of Service

1. Scheduled Maintenance — Service Agreements define recurring PM visits based on time intervals or hour readings
2. Service Calls — Service Requests capture customer calls and one-off work

Both flow into Services, where you record the actual work performed.

Quick Links

• Getting Started — Set up your account and understand the basics
• Customers — Managing customer records and locations
• Assets — Tracking compressors, dryers, and equipment
• Components — Managing parts and consumables
• Service Agreements — Setting up PM contracts
• Service Requests — Handling ad-hoc service calls
• Services — Recording work and technician time
• Schedule — Planning and assigning work
• Settings — Customizing Nordvest for your company