Field Service Management for Air-Compressor Distributors

// FOR INDEPENDENT COMPRESSOR SHOPS

Your software should know the machine, not just the address.

NORDVEST tracks each compressor, not just the job:

Predicts each machine's next service from its hours.
Tracks every filter and separator on its own interval.
Forecasts next month's parts from machine hours.

NORDVEST Controller SIM

108 PSI

LOADED

Hour meters

Total run: 22,152 hrs
Total load: 19,937 hrs

PWR

RUN

ALM

// WHAT IT DOES

Service, from the next PM to the finished report.

Explore Service →

The NORDVEST service request list: PM work for seed mills, steel works and fabricators across the Willamette Valley — Every job in one place.

See each compressor's service history, parts, and hour readings.

The NORDVEST dispatch board: a week of service work assigned across four technicians, with an overdue column — Schedule the week.

Assign jobs to techs and dates. The truck leaves loaded, so the first visit finishes the job.

A compressor in NORDVEST reading 29,703 run hours and 27,832 load hours, with the next oil sample due at 31,703 hours — See what's due.

Components come due on run hours or elapsed time. We get flagged before we schedule a PM we don't have the filters for.

A technician recording work on a rugged tablet beside a compressor in the shop — Record work in the field.

Every part changed, tapped in at the machine. Your techs finish the day at the customer's site, not back at the shop.

The oil samples list in NORDVEST: 27 samples across assets with dates, results and hours — Oil samples, filed in about two minutes.

Run hours live on the unit, so nobody hunts for them to fill in the sample form. Warranty claims actually get paid.

A NORDVEST report: rotary screws over 15,000 hours, 59 results with manufacturer, model and serial number — Pull a report.

Find machines by hours, model, or service history. Save the report for the next review.

Creating an invoice from a NORDVEST service report: labor, travel and mileage summarized before it goes to accounting — Invoice from the report.

Review the parts, labor, travel and mileage from the job, then send it to QuickBooks or Zoho Books. We don't do accounting. Your books stay where they are.

// SALES CRM

A Sales CRM alongside your service work.

A customer mentions a new building while your tech is on the PM. Right now, someone remembers it or nobody does. Those leads are a few points of close rate on work you already had the inside track on.

The NORDVEST sales pipeline board: compressor deals by stage with dollar values, probabilities and close dates — Sales CRM for the opportunities your techs hear about.

Track the next call, quote, and customer conversation alongside your service records.
Explore Sales CRM →

// CASE STUDY

We run on it every day.

Northwest Compressor has repaired compressors in Oregon since the 1990s. NORDVEST dispatches its techs, forecasts its parts and chases its warranty claims. These numbers are ours.

Lower parts spend in one summer: 45%; We forecast only what the machines needed, instead of buying blind from a spreadsheet. Spring through summer 2026, on a fleet of 1,699 machines.
Fewer parts runs: 2 weeks saved; With the right information, our sales guy spent his time selling, not driving missing parts to a waiting tech.
More service work documented: +191%; Nearly three times the documented work, in about half the recording time, against the same season a year earlier.